Enquiries about cheques and cheque clearing

We are happy to answer your queries on how cheques and cheque clearing works but we generally are unable to resolve individual customer complaints. Please contact your bank in this instance.

Our helpdesk can be contacted by:

 

Enquiries about participating in the Cheque and Credit Clearing System

If you would like to find out more about the criteria for participating in the Cheque and Credit Clearing System visit Image Clearing participation.

 

Enquiries about the printing of cheques and bank giro credits

If you would like to find out more about the printing of cheques and bank giro credits or if you would like further information for joining the Cheque Printer Accreditation Scheme visit Cheque Printer Accreditation Scheme and Certified bank giro credit printers.

 

Our location

We are located at 2 Thomas More Square, London, E1W 1YN. If arriving by train or tube (Fenchurch Street, Tower Hill or Tower Gateway DLR), the most convenient way to reach us is via East Smithfield Road.