Enquiries about cheques and cheque clearing

We are happy to answer your queries on how cheques and cheque clearing works but we generally are unable to resolve individual customer complaints. Please contact your bank in this instance.

Our helpdesk can be contacted by:


Enquiries about participating in the Cheque and Credit Clearing System

If you would like to find out more about the criteria for participating in the Cheque and Credit Clearing System please visit Participate in the System


Enquiries about our projects

The Cheque and Credit Clearing Company manages the central payments infrastructure required for the efficient and secure exchange of cheques and credits in Great Britain. This infrastructure includes data networks, couriers, and exchange centres. Occasionally projects are initiated to introduce changes to the existing processing systems.  

If you would like to be kept up-to-date with all future developments regarding our current project on cheque imaging work, please contact us on the email below:


Enquiries about the printing of Cheques and Bank Giro Credits

If you would like to find out more about the printing of cheques and bank giro credits or if you would like further information for joining the Cheque Printer Accreditation Scheme please:


Insolvency Notifications

Settlement Finality Regulation 22 requires a court making an adminstration order or a winding-up order in respect of a participant in a system to notify both the sytem and Designating Authority forthwith.

To comply with the Regulation, insolvency notifications should be emailed to: