Credit Clearing and Bank Giro Credits

1. What is a bank giro credit?

2. Where would I find a bank giro credit?

3. What are bank giro credits used for?

4. What is a joint giro credit? How does it differ from a bank giro credit?

5. How do bank giro credits get processed?

6. Why are credit clearing volumes falling so rapidly?

7. Why can I only use the paying-in slip in the back of my chequebook to pay cheque or cash into my account at my own bank? Why can't I pay my cheques in at any bank?

8. Does it really take three days to process a bank giro credit (BGC) or paying-in slip if I'm paying cash into my own account at my own bank?

9. Why can't I pay my bill at any bank (not just my own)?

10. Why did the bank charge me for paying a bill with a bank giro credit?

11. If I pay a bill by cheque or cash at the same bank as the biller’s bank, why doesn't my payment clear on the same day?

12. Why does my bank refuse to let me make bill payments using a bank giro credit?

13. How else can I pay my bills if I don't use a bank giro credit with a cheque or cash?

14. Why did the credit appear on my biller's statement a day after the cheque was debited from me?

15. Why was my account debited on the day I paid my bill at my bank but the biller's statement shows it was not paid until 3 or 4 working days later?

16. Why do I have to send my cheque and the bank giro credit to the biller so far in advance when I pay by post?

17. What should I do if I paid my bill, but the biller says it has not received the funds or has not applied them to my account?

18. Can I change the amount that I actually pay if the amount of my bill is already printed on the bank giro credit?

19. How do I pay my bill if I have lost my utility statement?

20. How do I pay a cheque or cash into my bank account if I have not got my paying-in slips with me?